Privacy Policy

This Privacy Policy explains how Pers.ws collects, uses, discloses, and protects personal information when you use the Pers.ws website, public creator pages, custom domains served through Pers.ws, and the authenticated studio at my.pers.ws (collectively, the "Service").

This Policy applies both to creators who use Pers.ws to publish content and manage a workspace, and to visitors who interact with public pages, tracked links, published documents, and gated or downloadable assets made available through the Service. Creators may have separate legal obligations for the content, scripts, analytics tools, and notices they choose to publish through the Service.

We collect information from you, from your use of the Service, and from our providers.

• Account and identity information. If you create an account, we receive account identifiers and profile information needed to authenticate you and operate your workspace.
• Profile, page, and file content. We collect the information you choose to publish or store in the Service, such as profile text, images, links, social handles, page content, uploaded assets, custom analytics IDs, custom tags, and custom domain settings.
• Billing and transaction information. If you purchase a paid plan or add-on, we receive subscription status, plan details, billing period information, transaction identifiers, and limited billing metadata. Full payment card details are handled by the payment processor, not by Pers.ws.
• Usage, device, and log information. We collect technical data such as IP address, user agent, request metadata, visited path, referrer host, and events tied to public surfaces, including page views, link clicks, page interactions, uploads, and asset downloads.
• Communications. If you contact us, we collect the information you provide in those messages and any follow-up correspondence.
• Information from providers and integrations. We may receive information from service providers that help us authenticate users, process subscriptions, manage infrastructure, connect domains, and operate analytics or storage functionality.

We use personal information to:

• Provide, host, secure, and maintain the Service.
• Create and manage accounts, workspaces, slugs, and custom domains.
• Render public pages, process tracked links, and deliver uploaded or gated files.
• Process subscriptions, enforce entitlements, and manage renewals or cancellations.
• Measure product usage, prevent abuse, rate-limit traffic, and troubleshoot issues.
• Respond to support requests, send service messages, and communicate updates.
• Improve the Service, develop features, and generate aggregated reporting.
• Comply with legal obligations and protect the rights, safety, and integrity of Pers.ws.

Where applicable law requires a legal basis for processing, Pers.ws generally processes personal information to perform our contract with you, pursue our legitimate interests in operating and protecting the Service, comply with legal obligations, and, where required, based on your consent.

Our legitimate interests may include operating the Service, securing the platform, preventing abuse, measuring feature usage, improving performance, enforcing our Terms, and maintaining reliable hosting, billing, and analytics systems.

Information that creators publish to public Pers.ws pages or connected custom domains is intended to be public and may be indexed by search engines, shared by visitors, cached by third parties, or viewed by anyone with the link unless the relevant feature is marked private or access controlled.

Pers.ws may record operational and product analytics for public surfaces, including page views, link clicks, page interaction events, and asset downloads. We use this information to operate creator analytics, prevent abuse, and understand how the Service is used.

If a creator enables Google Analytics, Google Tag Manager, custom code, or other third-party tools on a page, those tools may collect information directly from visitors under the creator's own notices and the third party's policies. Creators are responsible for obtaining any required notices, permissions, or consents for those tools. Pers.ws is not responsible for third-party collection that occurs through creator-configured scripts, tags, or integrations.

We may share information in the following circumstances:

• Service providers. We use vendors that help us run the Service, such as providers for authentication, billing, hosting, analytics processing, storage, and domain or infrastructure services. Examples may include Clerk for authentication, Polar and its payment partners for billing, Vercel-related infrastructure for hosting and file delivery, and Tinybird for analytics processing.
• Public content. Information a creator chooses to publish is shared with the public by design.
• Legal and safety reasons. We may disclose information if reasonably necessary to comply with law, enforce our Terms, respond to legal process, or protect Pers.ws, our users, or the public.
• Business transfers. We may disclose information in connection with a merger, acquisition, financing, or sale of assets, subject to standard confidentiality and legal safeguards.
• Aggregated or deidentified information. We may use and disclose information that has been aggregated or deidentified so that it does not reasonably identify an individual.

Pers.ws does not sell personal information for its own cross-context behavioral advertising purposes. However, creators may independently enable third-party analytics, advertising, or marketing tools on their public pages.

We and our service providers use cookies and similar technologies to keep you signed in, maintain security, remember state, operate public and authenticated features, and support access-controlled pages and files. For example, we may use cookies or signed values to manage authenticated sessions or to remember access granted to gated pages.

Some third-party tools enabled by creators, such as Google Analytics or Google Tag Manager, may also set cookies or collect similar identifiers directly on public pages. You can control cookies through your browser settings, although disabling certain cookies may cause parts of the Service not to function properly.

Some browsers transmit "Do Not Track" or similar signals. The Service does not currently alter its data-collection or use practices in response to Do Not Track signals. You may control cookies and tracking through the browser-level controls described above.

We retain personal information for as long as reasonably necessary to provide the Service, maintain account history, comply with legal obligations, resolve disputes, enforce agreements, protect the platform, and support legitimate business operations. Retention periods vary based on the type of data, whether the account remains active, and applicable legal requirements.

Public content may remain visible until it is deleted, unpublished, or the relevant account or workspace is removed. Certain records may persist in backups, logs, fraud prevention systems, analytics systems, or billing records for a limited period after deletion.

You can often access, update, or remove information directly in your account, such as profile content, links, pages, files, analytics IDs, and billing settings.

Depending on where you live, you may have additional rights under applicable data protection laws. If you are in the European Economic Area, the United Kingdom, or Switzerland, your rights may include:

• Access. The right to request a copy of the personal information we hold about you.
• Rectification. The right to request correction of inaccurate or incomplete personal information.
• Erasure. The right to request deletion of your personal information in certain circumstances.
• Restriction. The right to request that we restrict processing of your personal information in certain circumstances.
• Portability. The right to receive personal information you have provided to us in a structured, commonly used, and machine-readable format, and to transmit it to another controller.
• Objection. The right to object to processing of your personal information based on our legitimate interests.
• Withdrawal of consent. Where processing is based on consent, you may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.
• Supervisory authority. You have the right to lodge a complaint with a data protection supervisory authority in your country of residence.

To make a privacy request, email hello@pers.ws. We may need to verify your identity before completing a request, and some rights may be limited by law or by our need to protect other users, maintain security, or comply with legal obligations.

If you do not want cookies placed by creator-configured third-party analytics or marketing tools, you should review the notices on the relevant public page, adjust your browser settings, or use available browser privacy controls.

Pers.ws does not use fully automated decision-making that produces legal or similarly significant effects on individuals without human involvement. Where we use automated systems for abuse detection, rate limiting, or entitlement enforcement, a human review process is available upon request.

If you are a California resident, the California Consumer Privacy Act as amended by the California Privacy Rights Act ("CCPA") provides you with additional rights regarding your personal information. Residents of Virginia, Colorado, Connecticut, Texas, Oregon, and other states with comprehensive privacy laws may have similar rights under their respective statutes.

The categories of personal information we have collected in the preceding twelve months, the sources of that information, the business purposes for collection, and the categories of third parties with whom we share personal information are described in the sections above.

• Right to know and access. You may request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources, the business or commercial purposes for collection, and the categories of third parties with whom we share it.
• Right to delete. You may request that we delete personal information we have collected from you, subject to exceptions permitted by law.
• Right to correct. You may request that we correct inaccurate personal information we hold about you.
• Right to opt out of sale or sharing. Pers.ws does not sell personal information and does not share personal information for cross-context behavioral advertising as those terms are defined under the CCPA.
• Right to limit use of sensitive personal information. We do not use or disclose sensitive personal information for purposes beyond those permitted under the CCPA.
• Right to non-discrimination. We will not discriminate against you for exercising your privacy rights.

To exercise these rights, email hello@pers.ws. We may need to verify your identity before processing your request. You may designate an authorized agent to submit a request on your behalf, and we may require proof of authorization.

We use reasonable administrative, technical, and organizational measures to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Pers.ws and the providers we rely on may process information in countries other than your own, including the United States. When we transfer information internationally, we take steps designed to ensure it is protected in a manner consistent with applicable law.

The Service is not directed to children under 13, and Pers.ws does not knowingly collect personal information from children under 13. If you believe a child has provided personal information to Pers.ws, please contact us so we can investigate and take appropriate action.

We may update this Privacy Policy from time to time. If we make a material change, we will post the revised Policy here and update the "Last updated" date above.

Questions, concerns, or privacy requests can be sent to hello@pers.ws.